Tag Archives: higher education

Ten Reasons to Come to the 2017 Scientia User Conference

The 2017 Scientia User Conference is rapidly approaching and tickets are selling fast.  If your finger’s still hovering over the ‘book’ button, here are our Top 10 reasons to come:

  1. It’s the largest annual gathering of Scientia software users anywhere in the world

    Network with around 200 colleagues from across the EMEAA region involved with timetabling and resource optimisation.  You are guaranteed to come away with valuable information and insights which you won’t get anywhere else.

  2. Learn about the latest developments in our next-generation Cloud scheduling solution

    The 2017 Conference marks one year since our announcement that we will deliver a new, Cloud-based solution for planning and scheduling.  We’ll be sharing our progress to date, including outcomes from our recent work with customers that is helping us to target our development effort effectively.

  3. 20+ user-led presentations

    There’s no better way to learn about the many and innovative ways our software can be used than from users themselves.  That’s why we dedicate as much of the Conference as possible to user presentations.  Some are presentations, some are participative workshops, but all will add value to your own use of our solutions.

  4. Scientia product updates

    Find out what our products can do right now – and what’s coming up in future releases – direct from our Product Managers.  We will be updating many of our product ‘features and benefits’ brochures and previewing them at the Conference.

  5. Free time with our Consultants

    Even in a highly-connected world, there is still nothing like being face to face with colleagues for Getting Stuff Done.  As a customer, you will be used to seeing your Account Manager regularly, but the opportunity to grab some free time with our experienced Consultants is invaluable.

  6. Make your voice heard

    As a Company, we are always keen to hear from our customers – especially now that our exciting new development work is underway.  The User Conference is a further opportunity for you to tell us what you want from our forthcoming solution.  Your comments in open sessions as well as conversations directly with Product Managers all feed in to the development process.  This year’s Conference will include a new feature: a formal opportunity for you to record the task you would most like to see improved, as well as your ideas on the best way to do that.

  7. Keynote addresses by leading industry experts

    Not one, not two but three keynotes which touch on the theme of student satisfaction, its importance, and the role that intelligent scheduling can play in improving it.  See the session overviews at conference.scientia.com.

  8. Meet Scientia’s technology partners

    We’ve always believed we can deliver more for our customers by working with others to develop our offer.  Many of you will know of Scope4mation, originators of our Connect integration tool.  They will be back this year alongside Lone Rooftop, our newest partners, whose ‘building intelligence’ solutions spell and end to under-utilised space and unnecessary build projects.

  9. The famous Scientia hospitality!

    We ease you into the conference on Wednesday with lunch and the opportunity to catch up with colleagues old and new.  Following the afternoon sessions, you’ll be rewarded with a great informal supper and our now-famous (or infamous) quiz!  From the sublime to the ridiculous, quizmaster Mark Everitt will confound and surprise you with a range of questions to test even the most seasoned pub-quizzer.  Points mean prizes, so choose your table carefully!

    The Thursday of Conference is always the biggie: a full-on day of keynotes, elective sessions and networking.  So the evening is all about fun!  We start with a pre-dinner drinks reception followed by a formal table-service dinner, and end up in the adjoining bar which will be transformed into our very own arcade with driving games, table football and numerous other entertainments.

  10. Amazing value

    We believe that the Scientia User Conference presents amazing value for money.  Two full days and nights of professional development, networking, consultancy, accommodation, food and entertainment for a little over £500.

Click here for the Conference schedule and to book you place today.  See photos from last year’s Conference.

The Importance of Timetabling for Student Satisfaction

Scientia’s analysis of ten years of the UK National Student Survey uncovers four key areas that relate to the success of universities.

Scientia White Paper 2016As we close the door on 2016 and our clients and their students shut down for Christmas, a time of reflection begins.  In our case, this reflection looks back a bit further – ten years, in fact – as we aim to gain insight into the successes and failures of institutions through our analysis of UK National Student Survey data.

Our latest piece of research, a White Paper entitled Placing the Student at the Heart of Higher Education, sheds light on the importance of timetabling and resource scheduling in the fee-paying era.

Since the introduction of student fees in 1998, higher education has become an increasingly commercial entity. From 2017, some UK students will spend in excess of £9,000 a year on tuition fees. This makes it imperative for institutions to rank student satisfaction alongside academic excellence to ensure future success in both attracting and retaining their ‘customers’. Scientia’s analysis of ten years of the National Student Survey has uncovered four key findings that relate to the success of universities.

Satisfaction with organisation and management of university courses is improving

In line with the new challenges of the consumer-focused era, universities are seeking to improve their satisfaction scores by updating and improving their administration systems. In the past five years, university students who strongly agree that their course is well managed and organised has increased by five percent. Indeed, updates to administrative systems have also improved the number of students who agree their timetable is working effectively, with over 75% of respondents agreeing with this statement. In line with this, 78% of students agree and 40% strongly agree that changes to their course or teaching are communicated effectively.

The increasingly tech-focused lives students are living mean that they are more connected now than ever. Scientia’s solutions including Enterprise Foundation – its core timetabling suite – and Scientia Publish improve the student experience by keeping universities up to date with the latest technologies and systems.

Scientia’s clients come out on top in the National Student Survey

In the list of 22 institutions scoring a student satisfaction level of over 90%, 12 of Scientia’s clients featured. Students at these institutions reported an overall improved satisfaction level compared to their peers at universities that do not use Scientia’s solutions. Aberystwyth, for instance, charted the second biggest improvement this year, reaching the top 10 with an overall satisfaction score of 92%, up 9% on 2015.

Looking specifically at the Organisation and Management questions over 10 years, Scientia’s clients fill seven of the top 10 positions, showing just how important a successful timetabling and resource scheduling system is in improving the performance of higher education institutions.

To find out more about the success of our clients and solutions, please read our other blog, Institutions using Scientia’s solutions have a strong showing in the UK National Student Survey.

Organisation satisfaction varies across the country

With different organisational challenges that need to be overcome, the Organisation and Management results of institutions varied dramatically. Breaking the results down into regions, Northern Ireland came out on top with a satisfaction score of over 80%, whereas London brought up the rear with a score 7% lower. London’s challenges may be exacerbated as universities based in the capital tend to have split campuses, limited spare capacity for room scheduling as well as the fact that lecturers and students alike have to commute to and between the sites.

In the North West, universities are likewise split across the urban regions of Merseyside and Greater Manchester with similar complexities. At the other end of the spectrum, the East Midlands universities such as the University of Nottingham have sizeable campuses and good transport links.

Organisation satisfaction varies between subjects

Much to our surprise, History and Philosophy top the list of subjects that students “strongly agree” are well organised and managed, with Business and Engineering coming middle of the pack and Medicine bringing up the rear. With its complicated and varied schedules, Medicine will benefit most from a centralized timetabling approach. Scientia has been able to dramatically improve the organisation of complex schedules at the School of Health Sciences at City University, London, after the organisation adopted our centralised timetabling system.

Conclusion

In the student-as-consumer age, customer satisfaction counts. As has been demonstrated – and much to our expectation and satisfaction – Scientia’s solutions are at the forefront of delivering successful organisational and timetabling solutions to higher education institutions, improving our clients’ standings in the National Student Survey. Our student-focused solutions help our clients to deliver the best educational experience with the latest technologies to ensure future success.

Institutions using Scientia’s solutions have a strong showing in the UK National Student Survey

UK student satisfaction at an all-time high

It’s that time of year again in the UK when students’ views about their institutions are published, analysed, and pored-over. On Wednesday, the results of the National Student Satisfaction Survey were released. Since its inception 11 years ago, over 2.5 million final-year undergraduates have taken part in the survey, organised by HEFCE, which consists of 23 questions spread across categories including teaching, assessment, academic support and – of particular interest to us – organisation and management, including the quality of the timetable and notification of changes. Here’s a nice infographic from the HEFCE website which shows its reach and engagement:UK Student Satisfaction Survey 2016

First things first: well done to all the participating institutions;  86% of the 300,000+ students who responded said that they were satisfied with their course, the same as the all-time high recorded in the 2014 and 2015 results. How to interpret this stellar result in the £9k-a-year fee era? It’s likely that universities realise they must work extra-hard to make the cost of an undergraduate degree seem worthwhile. In the student-as-consumer age, customer satisfaction counts.

But the real question on our mind was this: how did the institutions using our timetabling and resource-management solutions fare? A quick glance at the top 20 on the THE website revealed that no fewer than eight (40%) of our clients feature. Better still, The University of Law takes joint first place with a whopping 97% satisfaction score. Clients Keele and St Andrews share joint fourth place with 94%, and Aberystwyth squeaks into the top 10 with an admirable score of 92%, up no less than 9 points on their 2015 score – the second-biggest improvement of any institution this year.

Further down the table, Exeter, Lancaster, Dundee and Bath all put in a strong performance at 90% satisfaction or above. All in all, a fantastic result for some of our clients. But how much of their success can we attribute to the organisation and management of the courses – something our solutions directly influence?

The importance of the timetable in student satisfaction

The organisation and management section consists of three statements:

  • The timetable works efficiently as far as my activities are concerned
  • Any changes in the course or teaching have been communicated effectively
  • The course is well organised and running smoothly

We analysed the results from ten years of data and found some very interesting insights. We’re thrilled to report that Scientia’s clients filled seven of the top ten slots (70%) relating to organisation and management, and that the students attending institutions where our scheduling software is used report an overall improved satisfaction level compared to their peers.

Scientia-Top10-Satisfied with organisation and management_70%

Going deeper, if we analyse the results regionally we see a large difference. Northern Ireland’s institutions lead the way with their organisation and management results, whereas the London institutions have the worst showing. That’s important data for us, and something to address with existing and future clients.

UK Student Satisfaction Survey 2016

We are delighted to see continued improvement in universities’ organisation and management over the past ten years. As the chart below shows, 2016 is the best-ever for satisfaction.

UK Student Satisfaction Survey 2016

Student satisfaction: its worth more than you think

Like it or not, tertiary education is becoming increasingly commodified.  Tuition fees have become more common as the higher education sector has grown in size and the funding required to sustain it has increased.  Some governments have decided that charging tuition fees is the only way to ease the financial pressure on the treasury (and to support students from less affluent backgrounds).  Advocates of tuition fees state this as a positive development: students buy a stake in their education and are accorded ’consumer’ status, with all the rights that brings.  Opponents have been fighting the commodification of education for years, with a recent study suggesting that students who see themselves as consumers, rather than learners, get lower grades.

Whatever your opinion, one thing’s for sure: with the average annual cost to the student reaching as much as £27,000, it’s no wonder that students’ expectations of their institutions are rising.  As an education provider, how do you know if you’re succeeding in meeting your students’ needs and giving them good value for money?  You ask them!  Or rather, the national independent funding body for higher education asks them.

SK123_RGB_LOGO_OCWIn the Netherlands, that body is Studiekeuze123 – a collaboration of the Ministry of Education, students and higher education institutions.  Its stated aim is to offer “independent, comprehensive and reliable information about all accredited programs at colleges and universities in [the] Netherlands.”  Its website – www.studiekeuze123.nl – is a one-stop shop for prospective students, helping them to select the right institution based on a huge amount of information – much of it collected from existing students via its annual survey, the Nationale Studente Enquête (NSE).  The NSE is a wide-ranging survey on the various aspects of the tertiary learning experience: the programme’s curriculum, acquired skills, career preparation, lecturers, information provided by the programme, study facilities, assessment, study workload, student guidance and, of course, timetables.

Hogeschool Zeeland
Hogeschool Zeeland, a Scientia client, is among the best in the Netherlands for the sixth year running

For the prospective student, there are few more credible sources of information than the lived experiences of existing students.  Performing well in the NSE has become central to a Dutch university’s appeal, with many using its outcomes as part of their marketing strategy – comparing themselves favourably with their academic rivals or boasting about improvements on the previous year’s scores.  Most importantly, the NSE is a key feedback tool for Dutch universities, enabling them to improve the academic experience for their current and future students.  And giving students the best experience possible is certainly in their interest: research shows that student satisfaction affects the entire student lifecycle, from retention to alumni giving.

Helping institutions to achieve their strategic goals is one of Scientia’s stated aims.  Two of the NSE questions are specifically about timetabling, and two about space management:

  • Is your timetable published on time?
  • Are timetable changes published on time?
  • Is there suitable study space?
  • Is there available work space?

So we had cause to celebrate when we analysed the NSE results this year:

  • on average, Dutch institutions which use our timetabling and resource management solutions equal or beat the national average in the categories related to timetabling and space management.
  • In the case of the Universities we support (as opposed to Hogeschools), they beat the averages significantly – by around half a point in most categories.
  • More compelling still is the difference between the average ‘non-Scientia’ institutions and those using our solutions: almost a full point in most cases, particularly on questions around timetabling.
Timetable published on time Timetable changes published on time Suitable study space Available work space
National Avarage 2.8 2.5 2.9 2.5
Scientia Uni Average 3.3 3.0 3.4 2.8
Scientia Hogeschools Average 2.8 2.6 3.0 2.6
Non Scientia 2.5 2.2 2.6 2.8

The take-home point here is simple: students at Dutch institutions which use our Enterprise Foundation timetabling suite are happier with their timetables than those which don’t.  Furthermore, those institutions are more able to make the right kind of study space available to their students.  This is the bit where we sit back and rest on our laurels, right?  Wrong.  We can do better.  You can do better.

We have a range of student-focussed solutions which could help you to better serve your future alumni (you know, the ones who in the US give almost $11bn a year to their former colleges): if you’re already using Enterprise Foundation for your timetabling, Publish enables you to send personalised timetables direct to your students’ phone, tablet or PC; Student Allocator empowers students to make choices of activities, modules and tutorials for themselves through any web browser; and you don’t even need to have Enterprise Foundation to implement our Resource Booker solution, which enables students and staff to make and manage their own room and resource bookings…

Congratulations to our Dutch clients for an outstanding performance in this year’s NSE.  Here’s to continuous improvement, no matter where you fall in the rankings.

Some exam nightmares you can’t plan for. For the rest, there’s Exam Scheduler.

Is your institution ready for Exam Season?

Exam calendar iconThis is a stressful time of year for students, as proved by a slew of recent articles on how to stay positive and manage anxiety during exam season.   Exam stress isn’t just the preserve of HE students:  in the UK, new figures have revealed that the NSPCC-run ChildLine has delivered 3,077 counselling sessions about exam stress to young people last year, a rise of nine per cent on 2014/15.  In Hertfordshire, anyone aged between 10 and 25 and registered with a Herts GP surgery can sign up anonymously and have an online chat with a fully-trained therapist, reports the Herts & Essex Observer.

Exam season is also a stressful time for the institutions hosting the exams.  Their aim is to make the experience as stress-free as possible for their students whilst juggling the need for radically altered timetables and room requirements, plus extra staff in the form of invigilators.  Their solution must cater for everyone, ensuring that the needs of students with disabilities, health conditions, specific learning difficulties are met.

That’s where our Exam Scheduler solution comes in: it helps institutions to optimise their students’ experience by reducing the operational risks which extraordinary events, like exams, produce.

Don’t take our word for it: hear Dr Julian Moss, former Head of Student Academic Services at Liverpool University, talk about how Exam Scheduler helped them to lessen the risk of errors, better manage their invigilator allocation, and reduce their exam scheduling process from 12-15 person days to just one day.

Things Exam Scheduler can’t help you prepare for include riots,  storms, fire alarms and bomb threats.  Maybe in v3.6??

Good luck to everyone preparing for and sitting exams over the coming weeks, and to our valued customers around the world which support them.

“Change is vital, improvement the logical form of change.” J C Penney

Duncan Corbett presenting Scientia's Cloud visionA few weeks ago – hot on the heels of a ‘big birthday’ – Duncan Corbett, Project Manager for Enterprise Foundation, celebrated his 17th year at Scientia.  The occasion was also marked by an exciting new chapter beginning in the history of the Company.  He explains all in this guest blog:


When I arrived here in 1999 to help train users of our software, Scientia essentially had two products: Syllabus Plus Course Planner and Syllabus Plus Exam Scheduler.  Some of you reading this may have already been users of those products as far back as the early 90s.  I think it’s those long-term users who coined the term “Classic” to refer to those original products in much the same way as people use the term to refer to a much loved older model of car.  Much has changed in those 17 years.

Snake game on a Nokia phoneIn 1999 the internet was only 10 years old.  If you were lucky you had an Intel Pentium II processor with a speed measured in MHz.  It was probably running Windows 3.1, NT or – at a push – 95.  Windows 98 was still seen as uncharted waters for most.  Your mobile phone, if you had one, had a small screen, buttons with numbers on and you used it to make phone calls or to play “Snake”.

Shortly before I joined, Syllabus had moved to a tab-based interface, with logical groupings of properties being displayed on separate tabs.  Prior to that the controls for every property of an object had been crammed onto a single page.  In spite of the fact that this meant you needed 20/20 vision and rock-steady mouse control to do anything, some users were uncomfortable with the move to tabs because it required more mouse clicks to get to the information they wanted.

In 2004 we released our Web Room Booking solution, enabling students and staff to make ad-hoc room and resource bookings themselves through a web browser, reducing the burden on admin staff and giving greater transparency to the process.  We also introduced browser-based data collection tools to gather the timetable requirements of stakeholders; previously most customers were using paper forms that required manual data entry with the associated risks of misunderstanding and error.  Similarly, in Student Allocator we delivered a browser-based solution that enables students to choose modules and activities, broadening participation further whilst reducing cost, time and duplication of effort.

Possibly our biggest leap until now in the development of our timetabling solution came in 2007 with the release of Syllabus Plus Enterprise – or Enterprise Foundation, as the core suite of software scheduling tools is now known.  This is essentially a re-working of the user interface elements of Syllabus Plus.  It provides a more modern look and feel, a more task-centric, rather than data-centric interface, and a more granular set of permissions.  This meant that Enterprise Timetabler, for example, might be given to users that would not have been trusted with Syllabus Plus Classic for fear of the damage they might do to the data.

Cloud computing iconMeanwhile, back in the world of technology, the big shift in computing has been the trend towards Cloud-based solutions and the supply of software as a service.  Before the advent of Cloud computing you would need to source and maintain sufficiently powerful hardware to cope with your maximum demand for computing power; implying a level of built-in redundancy.  A Cloud-based solution means that the software provider supplies and maintains the computing power and the supply can flex to meet your requirements.  Enterprise Activity Adjuster (EAA)was our first toe in the water with respect to this new technology.  I can remember vividly standing in a lecture theatre in Auckland, New Zealand, using a prototype of EAA to make a change to an activity in a Scientia Database hosted in the cloud; the server was actually in Dublin, Ireland.  It struck me at the time that, without leaving earth it would be difficult to pick two places further from each other; a powerful demonstration of the potential of the Cloud.

Scientia Publish on a mobile phone
Our Publish product gives students personalised timetables on any connected device

Since then we have made further forays into the world of Cloud-based solutions: Resource Booker is slowly gaining market share from our highly-successful Web Room Booking solution, empowering students and staff to manage their own room and equipment bookings.  Publish enables staff and students to receive personalised timetables directly to smartphones, tablets and laptops, letting them view their timetable in the browser or calendar apps of their choice.

And that brings us back to the new chapter in Scientia’s history that’s about to begin.  In March this year, at our annual EMEAA User Conference, we announced the development of an entirely new, Cloud-based scheduling solution.  That’s exciting: despite the fast-paced nature of the technology industries, it’s not every day that you are afforded the opportunity of spear-heading a completely fresh start on a company’s core product.  A store of enhancements that I’ve been building over the course of years, all of which would be too disruptive to introduce to the current solution, are now back on the table.

No doubt there will be challenges.  Customers will naturally have questions about data security and privacy.  This will, of course, be a vital component of whatever the new solution looks like, but holding large datasets securely in the Cloud is not an issue that Scientia uniquely has to address.  It’s an issue that is common to all Cloud-based solutions, some of which are dealing with data that’s much more sensitive than the timetable information we are managing.

It’s natural that we approach change with caution.  I can remember talking to users in my early days who were uncertain how they’d manage with the move to “this new-fangled tabbed user interface”, but I don’t think that any of us would now vote to move back to the cluttered single window approach.  We recognise that the change has brought improvement.  Similarly, reimagining our scheduling solution for the Cloud is not just exciting for me – it will also bring benefits to our customers: the 400+ tertiary education institutions worldwide which rely on Scientia’s products to maximise the use of their resources while providing students with an excellent education.  A timetabling solution based in the Cloud will bring a lower total cost of ownership, and improved scalability.  Free from the constraints imposed by legacy software, we can design for easier integration with other software, easier localisation and improved performance.  What’s not to like?

Our developers are currently busy planning the development project and thinking about the first prototype application that we’ll use to test our new Cloud-based scheduling engine.  I’ve already had the opportunity to share my aspirations with them so that we ensure that those goals are not excluded by anything we do in the early stages of development.  We have promised our customers a detailed development plan in July so look out for an update from me then.

Duncan Corbett is Product Manager for Syllabus Plus Enterprise.

Scientia User Conference 2016

If you schedule it, they will come. Timetablers assemble for our biggest international User Conference yet.

scientia lanyards

More than 200 Scientia software users descended on the Radisson Blu Hotel at Stansted Airport, UK for the annual EMEAA User Conference last week.  Running since 1998, this was a record year with more institutions, delegates and user-led presentations than ever before.  This year’s theme was Managing Complex Resources in a Competitive World – an opportunity to explore how Scientia’s scheduling solutions are making timetabling and resource management easier for hundreds of institutions worldwide.

#SUC16: a round-up of tagged content

Darren Woodward, Uni of Auckland
Darren Woodward

We welcomed people from 13 nations, making this a truly international Conference.  Timetablers from the University of British Columbia – relatively new customers and first-timers at Conference – were our furthest-travelled regional customers; but Darren Woodward, Exam & Timetable Services Manager at the University of Auckland, took the long-haul crown – a welcome representative from our APAC region, and a voice of authority on centralised timetabling at large tertiary institutions.

Delegates at the Scientia User Conference 2016It’s called the User Conference for a reason: it’s all about the users.  That might sound trite, but if we did nothing more than put the users of our products in a room together once a year, there would still be a whole heap of positive outcomes.   Needless to say we do a fair bit more than that, but the point stands: the opportunity for our customers to talk and learn from each other is paramount; the Conference is primarily about timetablers inspiring one another and sharing good practice.

Scientia staff talk to customers at our 2016 User ConferenceTo facilitate this networking, we have long breaks – and lots of them: 40 minutes between sessions in the morning and afternoon; an hour-and-a-half for lunch; and down-time before and after dinner for our customers, technology partners and Scientia staff to simply connect.  We always have available drop-in spaces for people to use as they need; and where we know customers are facing similar issues, we introduce them.  One customer has suggested we could further improve knowledge transfer by inviting questions beforehand, leading to themed discussion groups to be held during the breaks.  Certainly something to consider for next year.

Presentations

Mark Stewart, Microsoft
Mark Stewart

Amongst all this frivolous socialising, our Steering Committee somehow managed to shoehorn in 19 user-led presentations, 12 Scientia product-focussed sessions and a Keynote from Mark Stewart, Microsoft’s Education Business Partnership Lead.  Titled Embracing Education Trends with a Growth Mindset, Mark’s talk broadened out the Conference theme by looking at the trends which are likely to affect and influence us over the coming years, both as timetablers and software developers.  A video of that presentation will be available soon.  Our relationship with Microsoft is already deeply embedded, and we look forward to working with them ever more closely as we develop our Cloud-based scheduling solutions.

With such a wide range of user presentations it wouldn’t be fair (or possible) to highlight the ‘best’.  By numbers, though, the most popular user-led sessions were:

  1. Avoiding War in the Workplace – Paul Brierley, Uni of Manchester
  2. Say That Again, I Dare You! – Scott Rosie, Uni of Edinburgh
  3. What Constitutes a Good Timetable? – Joanne Mitchell, Queen’s University Belfast
  4. Exam Scheduler 3 Implementation at the University of Southampton – Jackie Lupton
  5. Fully Scheduled Nursing Timetables: Post-Transplant Pain Management – Paul Sweetman, City University

Customers at the Scientia User Conference 2016That the two most popular sessions were about dealing with the difficulties of being a university timetabler says a lot about what delegates value about the Conference: it’s a place to air frustrations and, hopefully, find new ways to deal with the inherent complexities of scheduling at large institutions.

Suffice it to say that no-one is more impressed than us by the innovative ways our scheduling solutions are used.  You can see the full programme on our Conference site, and Scientia customers can now access all the presenters’ slide decks through our User Forum.  Once again, our most sincere thanks to the institutions and presenters whose sessions make the Conference what it is.


The User Conference isn’t just for existing customers: it is a great opportunity for institutions who might be considering implementing Scientia’s timetabling and resource management solutions to find out more about our products and services, and hear first-hand from users about how it has helped them to better manage their time and space. Tatjana Duskevic is Timetabling Services Manager at the Royal College of Arts (RCA).  The College is currently considering automating its timetabling and resource-management, and Tatjana – a former user and ardent fan of Scientia’s solutions – had come along to learn about recent product developments.  Tatjana said:

“I truly believe that Scientia makes the best timetabling software on the planet.  I say this having also used CMIS, SITS, and Cubia (a bespoke solution create for Greenwich School of Management – now a Scientia customer) over the last 11 years at different HE institutions in London.  I can honestly say that none can match Scientia’s products for stability, flexibility and usability.”

“Scientia’s core Syllabus Plus scheduling engine is mature and well-supported, which is reassuring for institutions looking for a timetabling solution; but it was refreshing to hear in the Roadmap presentation that the next-gen scheduling engine – already in development – will be a Cloud-based product.  It was extremely worthwhile coming here to see how Scientia is progressing and to find out how other users apply the software at their institutions.”

Of course, the software itself is only half of the story.  Another benefit of coming to the Scientia User Conference is the opportunity to have face-to-face support or product demonstrations in the Demo Room.  Natalie Bruce, Support Team Leader, said:

25761617261_7e670197c9_m
Natalie Bruce

“From a Support perspective, Conference is a key opportunity for the whole Team to put faces to names.  We might speak to a customer hundreds of times over the life of a contract, so it’s important for us to know who we’re talking to.  Having the chance to unpick issues with people face-to-face in the Demonstration Area was also highly rewarding.”

Were you there?  Share your thoughts – email us: conference@scientia.com; we are accepting completed Feedback Forms until the end of April.  We are always looking for ways to improve the Conference.  If you think you could make a difference, join our 2017 Conference Steering Committee!

Click the picture below to see our photos from the event.  Until next year…

Scientia staff at the 2016 User Conference

Edtech is a Driving Force for UK Economy

The digital tech industry is playing a fundamental role in the UK’s economic growth according to the recent Tech Nation 2016 report. With an estimated annual turnover over £161bn and more than 1.56m jobs created over the last five years, it is widely regarded as an invaluable resource to strengthen the UK economy.

One specific tech sector that has proven its worth is edtech (education technology). According to London & Partners and EdTech UK, edtech is one of the fastest growing tech sectors in Britain with a global worth of £45bn – a number that is set to reach £129bn by 2020.

Business is booming for companies that choose to disrupt the traditional ‘top-down’ approach of universities setting the agenda for tutors and students.

James Grashoff, Scientia’s head of sales and marketing, EMEAA, said: “We had a very successful 2015, welcoming 24 new clients across both Europe and Asia Pacific regions.  This shows that institutions understand the value of improving the systems which underpin their education programme. As a result of edtech’s increasing popularity, we are focussing on cloud-based applications such as Resource Booker – an application that makes it easier for staff and students to manage bookings online for space, equipment and tutoring sessions – whilst maintaining our support for traditional software installations.”

Edtech is relieving the pressure on institutions as they endeavour to deliver a service that meets the needs and expectations of both staff and students. For example, Anglia Ruskin University, based in Cambridge and Chelmsford, has benefitted from the introduction of Scientia’s Enterprise Foundation, which has increased student and staff satisfaction and improved utilisation of facilities. Similarly, AUT University in Auckland, New Zealand, is also using Enterprise Foundation to deliver flexible and clash-free timetabling.

The demand for edtech will continue to rise as schools and colleges face more pressure to adjust teaching techniques to cater for today’s ‘connected’ learners. It is the responsibility of UK tech companies to supply innovative applications that help institutions deliver a better service to both staff and students.

Taking Control of your University Timetable

How do you enable non-timetabling staff to make small but sometimes critical changes to the university timetable, without involving the specialist scheduling team?

The strategic importance of timetabling specialists is in creating a structure that optimises productivity and use of assets throughout the university timetable, ultimately driving student satisfaction. However, small tasks such as room or staff alterations can often divert attention away from the bigger strategic issues. That is why we introduced the Enterprise Activity Adjuster module (EAA).

EAA is designed to support users who need to make adjustments to existing timetables quickly and easily while on the move. The remote functionality of the system means alterations can be carried out in real-time, allowing staff to make immediate changes to the schedule onsite or off campus. It also enables the timetabling team to go ‘mobile’ and discuss the schedule with departments and faculties there and then.

One key benefit to using the module is that it can facilitate alterations to the university timetable from a range of users including the central timetabling team who act on requests from departments to change pre-existing arrangements, timetablers based within a department or occasional users authorised to make minor changes. For example, an academic may cancel a lecture from home, or the estates team can quickly relocate lectures owing to structural or technical issues.

In this video Duncan Corbett, Product Manager at Scientia, explains how the Enterprise Activity Adjuster module can empower staff to take responsibility for small changes and complete tasks independently, allowing timetabling specialists to fulfil time-critical processes.