When Penny Charlish-Jackson, Head of Operations and Customer Service at the University of Hertfordshire, first encountered Syllabus Plus Enterprise Foundation, she thought the auto-scheduler software would be a ‘big button’ procedure; that was also the perception of her colleagues across the university.
However, she soon found that it wasn’t a simple process. Charlish-Jackson explains: “What auto-scheduling can do in the long-term is make your job a lot easier. However in order to make it work for you, you need a lot of cooperation, fact finding and data gathering and to do that you need your colleagues on board.
“Once that data is in the system and you run auto-scheduling, which in our case takes about 24 hours to run, you should achieve good quality data output and a significant number of activities that are auto-scheduled; we currently have over 80% of activities scheduled automatically. This enables you, your colleagues and schools to identify the activities that haven’t been scheduled, and the time and capacity to concentrate on the more complex things that you have to deal with.
“For me that is what auto-scheduling is about – for those who think it’s going to be a simple press of a button then they’re wrong; there is a lot of work involved. However, you will find the long-term benefits outweigh the hard work because you’ll create added capacity for you and your colleagues to complete more critical tasks.”
Syllabus Plus Enterprise Foundation is Scientia’s core scheduling and timetabling solution. It provides a suite of applications that help organisations to improve efficiencies by managing the planning and scheduling processes involved when producing a timetable.
Syllabus Plus Enterprise Foundation provides a range of benefits with a primary focus on the needs of students and staff. It can provide greater visibility of space available across the institution and integrate seamlessly with existing systems, and its flexible nature means it can be personalised to operate in a manner that suits individual needs.
In this video, Charlish-Jackson discusses her personal experience with Syllabus Plus Enterprise Foundation and how it has redefined the way in which the university manages its timetabled activities